Retail is Detail Podcast

Dan Coleman has been building ecommerce since 1998. He explains the dangers of ROAS obsession, why blogs can hurt your SEO, and how AI search will reshape product discovery in retail.

Ethan Burnett challenges the habits retailers treat as best practice. He argues that post-purchase matters more than acquisition, and that ASOS wins by removing friction, not piling on discounts.

HyperFinity co-founder Tom Hill cuts through AI hype. He explains why AI can't replace strategy, why loyalty is a profit engine, and what decision intelligence actually means for retail.

Paul Ryazanov has spent 20 years in ecommerce building platforms and brands. He explains why small conversion gains compound, where retailers have security blind spots, and what actually drives growth.

David Woodland runs operations across Rowen Homes and Pink Boutique. He shares the realities of ERP switchouts, warehouse scaling, and why basics beat shiny tools in fast-growth retail.

Murray Vanwyk has helped retailers unlock hundreds of millions in value. He explains why 80–90% of insight comes from transactional data alone, and why doing less, better, is the real strategy.

Alex Schlagman is turning empty Debenhams stores into retail hubs and building AI agents for independents. His message: the high street isn't dying, it's transforming.

Laura Simpson built the UK's number one rated interior design service by making professional design accessible. She explains how tech can scale creativity without losing the human touch.

Sam Wright reveals why most retailers leave 20% growth on the table. Structure, taxonomy, and data hygiene beat any growth hack. A sharp conversation on SEO and retail data done right.

Cas Paton launched OnBuy in 21 countries and then bought back Comet. He explains why a marketplace that never competes with its sellers is reshaping how retailers think about growth.

John Readman built ASK BOSCO to answer one question: where should you spend your next pound? He shares lessons on agency growth, AI-driven ad spend, and building with purpose.

Drawing from 500+ podcast interviews, Chloë Thomas explains why customer data should lead strategy and why ethical marketing is more profitable than retailers think.

Daniel Parekh-Hill built Flare to fix demand forecasting, now used by 700+ Shopify brands. He explains how letting customers choose delivery dates captures demand and cuts support tickets.

Bradlie Houldsworth has spent a decade building ecommerce strategy for brands like Moss Bros and Ben Sherman. He shares what separates retailers that scale from those that stall.

Oliver Spark grew The White Company from £6m to £50m before founding Sweet Analytics. He talks customer data, the metrics that matter, and why a single customer view changes everything.

Sal Mohammed, one of Google's youngest ever partnership managers, now runs the world's first LLMO agency. He explains how AI search is reshaping retail discovery and what brands must do to stay visible.

Megan Bingham-Walker built Anansi after spotting insurance gaps in ecommerce firsthand. She explains how automated shipping insurance tracks parcels in real time and processes claims without forms.

Isabella Sumner co-founded InHaus to solve why only 15% of products online have video. She shares the realities of fundraising as a first-time founder and mobile-first content at scale.

Andrew Waldron launched DesignSnitch, an application-only marketplace for handcrafted homeware. He talks curation over volume, community-first commerce, and what slow design means for online retail.

Reid Archer has run Trade Counter Direct for 17 years while building Pricemaster, an AI pricing tool born from his own retail pain points. Sharp lessons on dynamic pricing and margin protection at scale.