Success Stories

How The IT Bay Embedded Electronics Protection Across Its Magento Store in 3 Days
The IT Bay sells high-value tech to consumers and trade. It embedded Loxa cover across its electronics range, protecting customers against the accidental damage, faults and theft a standard warranty leaves out.
To deploy protection on Magento

How Rowen Homes Achieved a 20%+ Attach Rate with Embedded Furniture Protection
Rowen Homes embedded furniture protection directly into their Shopify checkout with Loxa. The result: a 20%+ attach rate from day one and support that resolves issues within the hour.
Attach rate on embedded furniture protection

How ECatering Achieved a 21% Attach Rate and 10% Sales Growth with Embedded Product Protection
ECatering turned their own-brand Contender range from a parts-only warranty into full, embedded protection. Storewide cover now sits at every sale, live across Shopify and Acumatica in under two weeks.
Attach rate on Contender protection extensions
How UK Planet Tools Sold 260+ Policies in Under 30 Days with Embedded Tool Protection
UK Planet Tools integrated Loxa into its bespoke Magento storefront in-house, with cover live across 10,000 tools from day one and policies selling organically from launch.
Protection policies sold in under 30 days of launch

How Toolden Achieved 10x Policy Growth and a 10% Conversion Uplift with Embedded Tool Protection
Toolden partnered with Loxa to embed product protection across 9,000+ SKUs on BigCommerce. After a UX optimisation, protection uptake jumped 10x and conversion lifted 10% in just four weeks.
Increase in conversion rate by offering protection

How Furniture Direct Online Grew Embedded Protection to Over 1,700 Policies in Two Years
Furniture Direct Online offers protection across web, in-store and phone through Loxa's optimised product-page experience. It gives shoppers peace of mind at the moment they choose, and the business a revenue stream that grows with every sale.
Policies sold in 2 years of partnership

How Maker&Son Reduced Returns by 80% with Fully Inclusive Furniture Protection
Maker&Son built five-year accidental damage cover into every piece they sell. Returns fell from 5% to 1%. Customers close faster. The sales team has something to stand on.
Reduction in furniture returns

How SofaBay Hit a 30%+ Attach Rate from Month One with Embedded Furniture Protection
SofaBay embedded product protection directly on their Shopify product pages with Loxa. Live in under 48 hours. A 30%+ attach rate from the first month, and customers protecting every piece in a set, not just one.
Attach rate from the first month

How Fridge Freezer Direct Embedded Product Protection on their Magento Store in 3 Days
Fridge Freezer Direct (FFD), one of the UK's leading commercial refrigeration and catering equipment retailers, embeds three- and five-year product protection across their Magento catalogue. The first policy sold within two hours of going live.
To deploy protection on Magento

How Fashion Eyewear Built Product Protection Into Their Customer Journey
Fashion Eyewear partnered with Loxa to build product protection into the most considered moment of their customer's buying journey: the lens prescription flow. 700+ luxury customers protected in year one.
Luxury customers protected in one year

Plug and Play: Embedded Product Protection on Shopify with Loxa
Shopify retailers can embed product protection directly on the product page in as little as 48 hours with Loxa's native app. Now live across 50+ stores in furniture, eyewear, and tools, with in-store POS support included.
To go live with Loxa on Shopify
