For Retailers

For Customers

Company

Success Stories

Retailers Winning
with Product Protection

Retailers Winning
with Product Protection

Real stories. Real partnerships. Real business impact.
See what changes when retailers embed Loxa's product protection.

How Rowen Homes Achieved a 20%+ Attach Rate with Embedded Furniture Protection

Rowen Homes embedded furniture protection directly into their Shopify checkout with Loxa. The result: a 20%+ attach rate from day one and support that resolves issues within the hour.

20%+

Attach rate on embedded furniture protection

How ECatering Achieved a 21% Attach Rate and 10% Sales Growth with Embedded Product Protection

ECatering turned their own-brand Contender range from a parts-only warranty into full, embedded protection. Storewide cover now sits at every sale, live across Shopify and Acumatica in under two weeks.

21%+

Attach rate on Contender protection extensions

How Toolden Achieved 10x Policy Growth and a 10% Conversion Uplift with Embedded Tool Protection

Toolden partnered with Loxa to embed product protection across 9,000+ SKUs on BigCommerce. After a UX optimisation, protection uptake jumped 10x and conversion lifted 10% in just four weeks.

10%+

Increase in conversion rate with optimized UX

How SofaBay Hit a 30%+ Attach Rate from Month One with Embedded Furniture Protection

SofaBay embedded product protection directly on their Shopify product pages with Loxa. Live in under 48 hours. A 30%+ attach rate from the first month, and customers protecting every piece in a set, not just one.

30%+

Attach rate from the first month

How Maker&Son Reduced Returns by 80% with Fully Inclusive Furniture Protection

Maker&Son built five-year accidental damage cover into every piece they sell. Returns fell from 5% to 1%. Customers close faster. The sales team has something to stand on.

80%

Reduction in furniture returns

How Fridge Freezer Direct Embedded Product Protection on their Magento Store in 3 Days

Fridge Freezer Direct (FFD), one of the UK's leading commercial refrigeration and catering equipment retailers, embeds three- and five-year product protection across their Magento catalogue. The first policy sold within two hours of going live.

3 Days

To deploy protection on Magento

How Fashion Eyewear Built Product Protection Into Their Customer Journey

Fashion Eyewear partnered with Loxa to build product protection into the most considered moment of their customer's buying journey: the lens prescription flow. 700+ luxury customers protected in year one.

700+

Luxury customers protected in one year

How Furniture Direct Online Added Peace of Mind at Checkout with Loxa

Furniture Direct Online went live with Loxa in 48 hours. The first policy sold within an hour. Over 700 policies and a 19% attachment rate followed.

700+

Policies sold within the first year of going live

Plug and Play: Embedded Product Protection on Shopify with Loxa

Shopify retailers can embed product protection directly on the product page in as little as 48 hours with Loxa's native app. Now live across 50+ stores in furniture, eyewear, and tools, with in-store POS support included.

48 Hours

To go live with Loxa on Shopify

Ready to see what's possible?

Tell us about your business, and we'll walk you through exactly how Loxa works for retailers like you. Just a clear picture of what's possible, and how quickly you could be offering product protection at the point of purchase.

Let's protect the products your customers love.

Ready to see what's possible?

Tell us about your business, and we'll walk you through exactly how Loxa works for retailers like you. Just a clear picture of what's possible, and how quickly you could be offering product protection at the point of purchase.

Let's protect the products your customers love.