
Summary

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Dive into the world of DesignSnitch with founder Andrew Waldron as he unveils the journey of creating a marketplace that champions exclusive design and craftsmanship. Discover how storytelling and community-building are key to fostering consumer trust and loyalty. Andrew shares his vision for the future of retail, highlighting the transformative role of curated platforms and AI in enhancing shopping experiences. Join us for an inspiring conversation on innovation and the art of curation in the modern marketplace.
About DesignSnitch
DesignSnitch is an application-only online marketplace for handcrafted homeware, art, and lifestyle products. Founded in 2024, it launched with 25 handpicked makers and a focus on curation over volume. Every seller is vetted before joining, and collections are kept deliberately small and seasonal.

Jamie Hamer
Host, Retail is Detail Podcast

David Codling & Barry Vickery, Howden, on How Jewellery Retail Really Works
David Codling and Barry Vickery of Howden on how the jewellery trade actually works. Smoke systems, lab-grown diamonds, and why a claim should send the customer back to the jeweller who sold the ring.

Lee Pettman-Felss, Ocado and B&Q, on Robots, Stores & the Final Mile
Lee Pettman-Felss has worked on fulfilment from both sides, automated warehouses at Ocado and store picking at B&Q. On what automation really takes, and what the final mile actually costs.

David Hicks, TribeCX, on Emotional Goals and Proving They Pay in Retail
David Hicks of TribeCX on why experience roles are vanishing from retail, and what he would tell anyone trying to keep theirs. He also names the metric he would ban tomorrow.

