From Pitch to Partnership

Great sales conversations mean nothing if the delivery falls short. Jamie shares five questions every retailer should ask before choosing a partner, because in B2B, trust is at an all-time low, and real business begins at go-live, not a closed deal.

Toolden, a specialist tools retailer, now offers product protection through Loxa. Customers buying power tools can add accidental damage and theft cover right at checkout.

Most people have the will to win. Far fewer have the will to prepare. Inspired by Vince Lombardi, Jamie shares how Loxa works with retailers to build a game plan for every quarter, short-term and long-term.

Erjon Skora joins Loxa as Managing Director, bringing 16+ years across insurers, MGAs, and marketplaces. Most recently MD and Head of Insurance and Product at Cover Genius EMEA.

Loxa's Shopify integration gets retailers live in as little as 48 hours. Now on 30+ stores across furniture, eyewear, and tools, with in-store POS support too.

Furniture Direct Online went live with Loxa in 48 hours. The first policy sold within an hour. Over 700 policies and a 19% attachment rate followed.

When products last longer, everyone wins. Repair-first protection reduces returns, keeps products out of landfill, and builds the loyalty that drives repeat business.

Loxa is now directly authorised by the FCA (no. 1018666). For every retail partner and customer, it means product protection managed to the highest regulatory standard.

Product protection gives retailers six clear wins: more touchpoints, stronger trust, better post-sale support, new revenue, improved loyalty, and a smaller environmental footprint.

Insurance should be bought, not sold. With 60% of shoppers willing to add cover at checkout, embedded insurance is one of the biggest opportunities in retail today.

Sloomy now includes product protection through Loxa with every eligible purchase. Customers receive cover against accidental damage, stains, and faults at no extra cost.

Vintage Sofa Co., specialists in handcrafted British sofas, now offers product protection through Loxa. For furniture built to last years, it's the protection that makes a real difference.

Loxa exhibited at the January Furniture Show 2025, connecting with retailers across the UK. The highlight was a co-hosted dinner with E-Commerce Camp on scaling furniture businesses online.

Maker & Son, the luxury handcrafted furniture brand, now offers product protection through Loxa. Since going live, they've seen returns cut by 80%.

SofaBed Expert, a specialist in bespoke, made-to-order sofa beds, now offers product protection through Loxa. Built-in peace of mind for furniture made to fit your space perfectly.

Cocoon, the UK's most reviewed sofa bed brand, now offers product protection through Loxa. Customers can add accidental damage and stain cover right at checkout.

Furniture Direct Online, a family-run retailer with 40 years in the trade, now offers product protection through Loxa. Customers can add cover at checkout, and the integration went live in a single day.

Sleep Kings now offers product protection through Loxa. Customers buying beds and mattresses can add accidental damage and stain cover at checkout in just a couple of clicks.