Episode
13
Laura Simpson, My Bespoke Room, on Tech-Powered Design Business That Stays Human
Summary
Transcript
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In this episode, Jamie sits down with Laura Simpson, the force behind My Bespoke Room, the UK’s number one rated interior design service. Laura explains how she built a tech-enabled design business that speaks to real people, not just the elite, and why simplicity and empathy are at the heart of every customer experience.
They explore the rise of AI in retail design, the power of process and technology to scale creativity, and the importance of diverse leadership in shaping the future of retail. Laura’s story shows how innovation and authenticity can make great design something everyone can enjoy.
Jamie Hamer
Host, Retail is Detail Podcast
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